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Case Studies

How does ConnectUs satisfy client demand? No matter what industry or cause, we are able to help anyone that comes our way with an affordable and reliable technology solution. Reach out to our team today to see how we can make your business mobility better.

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National Trucking Company — ELD

Challenge:

  • Device Supply Shortages — Tier 1 carrier inventory shortages prevented consistent tablet delivery.
  • ELD Compliance Requirements — Federal regulations required approved mobile technology.
  • Lack of End-to-End Mobility Support — Needed sourcing, staging, kitting, connectivity, MDM, security, lifecycle management.

The ConnectUs Solution:​

Rapid Device Procurement and Deployment — Rugged Samsung 8" tablets, optimized for fleet tracking and ELD workflows.

ScaleFusion MDM and Kiosk Mode Security — Secure device administration, centralized endpoint management, GPS visibility, restricted application access.

End-User-Ready Fleet Device Kitting — Tablet configuration, protective cases, vehicle mounting, mobile connectivity, application provisioning.

Ongoing Managed Mobility Services — Cellular data plans, device inventory, MDM administration, usage monitoring, overages prevention.

How we did it:

Industry: HVAC Services and Field Services

The ConnectUs Solutions: Managed Mobility Services • Mobile Device Management (MDM) • Microsoft Intune • Device Staging and Configuration • 3PL Logistics • Zero Touch Deployment • Inventory Management

A billion-dollar HVAC and plumbing organization needed to modernize and scale its mobile device deployment strategy to support over 8,000 field technicians operating across multiple regions and acquisition growth.

Internal IT teams were overwhelmed by manual device provisioning, peak-season inventory fluctuations, and deployment bottlenecks causing extended technician downtime and delayed field operations.

ConnectUs implemented a fully managed mobility solution that streamlined procurement, mobile device management, staging, logistics, and support — enabling the organization to rapidly scale operations without increasing IT headcount.

Billion Dollar HVAC & Plumbing Company

Challenge:

  • Device Procurement Delays — Sourcing iPads and iPhones fast enough during periods of rapid growth and acquisition activity became increasingly difficult.
  • Manual MDM and Inventory Management — Internal teams lacked centralized visibility across device inventory and MDM environments.
  • IT Resource Constraints — IT staff physically handled every device before deployment. Average ticket response times reached 8 hours.
  • Rapid Growth Demands — Aggressive acquisition strategy created unpredictable inventory and deployment requirements.

The ConnectUs Solution:​

Zero-Touch Deployment Automation — ConnectUs integrated directly with the customer's SolarWinds ticketing system to automate request-to-ship workflows.

Custom MDM Configuration — Tailored MDM configurations aligned to HVAC field service workflows. Devices arrived fully enrolled, configured, secured, and ready for immediate technician use.

End-to-End Mobility Lifecycle Management — Sourcing, warehousing, staging, kitting, outbound/reverse logistics, direct-to-technician shipping, and ongoing support.

How we did it:

Industry: HVAC Services and Field Services

The ConnectUs Solutions: Managed Mobility Services • Mobile Device Management (MDM) • Microsoft Intune • Device Staging and Configuration • 3PL Logistics • Zero Touch Deployment • Inventory Management

A billion-dollar HVAC and plumbing organization needed to modernize and scale its mobile device deployment strategy to support over 8,000 field technicians operating across multiple regions and acquisition growth.

Internal IT teams were overwhelmed by manual device provisioning, peak-season inventory fluctuations, and deployment bottlenecks causing extended technician downtime and delayed field operations.

ConnectUs implemented a fully managed mobility solution that streamlined procurement, mobile device management, staging, logistics, and support — enabling the organization to rapidly scale operations without increasing IT headcount.

Telehealth Mobility

Challenge:

  • Complex Multi-Device Configuration — Each Samsung tablet needed to integrate seamlessly with five separate Bluetooth medical peripherals, including blood pressure monitors (BPM), pulse oximeters, digital stethoscopes, weight scales, and thermometers. All devices required reliable pairing, stable connectivity, and accurate health data transmission across varying patient environments.
  • Secure Device Lockdown and MDM Management — The organization required devices to be fully secured and locked down to a dedicated healthcare application using Samsung Knox MDM policies. This ensured patient privacy, HIPAA-aligned security standards, and simplified end-user experiences for patients and caregivers.
  • Large-Scale Deployment and Logistics — The client needed a scalable deployment model capable of configuring thousands of devices quickly, shipping directly to patients & nurses nationwide, supporting ongoing inventory management, and handling device returns, sanitization, and redeployment. Internal teams lacked the operational bandwidth to manage these processes efficiently at scale.

The ConnectUs Solution:​

Advanced Bluetooth Medical Device Integration — ConnectUs configured and validated every Samsung tablet to pair with five different Bluetooth-enabled healthcare monitoring devices. All devices underwent testing and quality assurance before deployment.

Samsung Knox Mobile Device Management — Using Samsung Knox MDM, ConnectUs securely enrolled, configured, and locked down all Android devices to the client's telehealth application environment.

Custom Healthcare Device Kitting — Devices and medical peripherals were assembled into custom-branded patient kits designed for rapid onboarding and ease of use.

End-to-End Lifecycle and Logistics Management — ConnectUs managed device procurement, staging, inventory management, direct-to-patient shipping, reverse logistics, device sanitization, re-kitting, and ongoing operational support.

Electronic Visit Verification (EVV) Enablement — The deployed devices also supported EVV workflows allowing caregivers to validate visits and remote check-ins.

How we did it:

  • Successfully Deployed 20,000+ Connected Healthcare Devices
  • Improved Remote Patient Monitoring Readiness
  • Streamlined Telehealth Operations
  • Enhanced Security and Compliance
  • Enabled Scalable Patient Device Lifecycle Management

US Presidential Election Polling

Challenge:

  • Outdated Paper-Based Polling Processes — Manual data processing delays of weeks before results were available.
  • Large-Scale Device Procurement and Deployment — Thousands of devices to dozens of polling locations ahead of critical deadlines.
  • Security and Device Control Requirements — Devices needed to be locked down exclusively to polling applications.
  • Budget and Cost Constraints — Required controlling deployment costs.

The ConnectUs Solution:​

Rapid Device Procurement and Fulfillment — Over 8,000 Samsung tablets procured, configured, kitted, and deployed before election deadlines.

Secure Kiosk Mode Configuration — Dedicated polling applications, custom security settings, locked-down kiosk mode, centralized MDM monitoring.

Nationwide Deployment and Logistics Management — Staging, kitting, packaging, inventory management, on-demand shipping.

Centralized Mobile Device Management — Enterprise MDM tools for centralized monitoring across the entire fleet.

How we did it:

A leading national polling organization needed to modernize its election data collection process during the 2016 Presidential election cycle by replacing traditional paper-based polling methods with secure, real-time mobile technology.

ConnectUs delivered a fully managed mobility solution that enabled the deployment of over 8,000 Samsung tablets supporting secure digital polling operations, real-time data collection, and faster nationwide reporting capabilities.

Global Theme Park & Entertainment Corporation

Challenge:

  • End-of-Life Device Availability Constraints — Specific iPad model that integrated with existing POS hardware and custom deployment cases.
  • Critical Rollout Delays — Apple's 10-12 week window threatened POS modernization, guest check-in, employee productivity, and customer experience.
  • Large-Scale Deployment Requirements — 2,500 iPads, ABM enrollment, MDM, rapid deployment. Internal IT couldn't handle it.

The ConnectUs Solution:​

Rapid Apple iPad Procurement — 2,500 iPads in 5 business days vs 10-12 weeks.

Apple Business Manager and MDM Enrollment — Every device enrolled in ABM, configured within MDM, fully staged, deployment-ready.

End-User-Ready Device Configuration — Fully configured for POS, guest check-in, hospitality service operations, employee productivity apps.

Nationwide Deployment and Logistics Support — Sourcing, procurement, inventory, configuration, staging, logistics.

How we did it:

Industry: Hospitality, Entertainment, and Theme Park Operations

The ConnectUs Solutions: Managed Mobility Services • Apple Business Manager • Mobile Device Management (MDM) • Zero Touch Deployment • Apple iPad Procurement • Device Staging and Configuration • 3PL Logistics • Inventory Management • Point of Sale Mobility Solutions

A major theme park and hospitality organization faced a critical deployment challenge when an end-of-life Apple iPad model required for its existing POS and guest check-in infrastructure became unavailable through traditional manufacturer channels.

The customer urgently needed 2,500 iPads. Apple's lead time: 10–12 weeks. ConnectUs rapidly sourced, configured, enrolled, and deployed the full order in just 5 business days — saving more than $500,000 in device procurement costs.

Non-Profit Mobility Case Study

Challenge:

  • Large-Scale Educational Technology Deployment — Thousands of Android tablets configured with custom fitness application and wearable trackers.
  • Strict Budget Constraints — Tier 1 carrier pricing exceeded humanitarian program limits.
  • Aggressive Deployment Timelines — Annual deployment cycles, nationwide classroom participation.

The ConnectUs Solution:​

Large-Scale Android Tablet Procurement — AT&T-enabled Android tablets optimized for the fitness application.

End-User-Ready Device Configuration — Fully configured with activity tracking app, Bluetooth-paired to wearables, preloaded with user settings, kitted with custom branded boxes and welcome kits.

Scalable Deployment and Logistics Management — Procurement, configuration, staging, kitting, packaging, inventory, nationwide shipping. ~8,000 tablets annually.

Cost Optimization Strategy — ~4.5 million in total savings.

How we did it:

ConnectUs Helps Global Non-Profit Deploy Over 30,000 Tablets Supporting 3 Million Children and Humanitarian Relief Efforts Worldwide

Industry: Non-Profit, Education, and Humanitarian Services

The ConnectUs Solutions: Managed Mobility Services • Android Tablet Deployments • Device Staging and Configuration • Zero Touch Deployment • Mobile Application Provisioning • Custom Branding • Bluetooth Wearable Pairing • 3PL Logistics • Inventory Management • Large Scale Device Fulfillment

One of the world's leading international non-profit organizations launched an ambitious global initiative to encourage physical activity among school children while funding humanitarian aid programs focused on clean water and food access.

ConnectUs deployed over 30,000 cellular-connected tablets over a four-year period supporting more than 3 million student participants worldwide — generating humanitarian contributions estimated to save more than 8,000 lives while reducing technology procurement costs by approximately $4.5 million.

Restaurant Delivery Mobility Case Study

Challenge:

  • Extended Device Procurement Delays — Lead times of up to 3 months delaying onboarding.
  • Manual Device Configuration Burden — Lacked internal resources for at-scale configuration and MDM.
  • Need for Scalable Deployment Infrastructure — Supporting Apple and Android ecosystems with custom branding.

The ConnectUs Solution:​

Rapid Device Procurement and Fulfillment — Apple iPad 7.9" and 9.7" models, Samsung 8" and 10" tablets, WiFi and cellular. Orders up to 5,000 devices fulfilled in 5-7 business days.

End-User-Ready Device Configuration — Fully staged, MDM enrolled, preloaded apps, tested.

Custom Branding and Kitting — Custom branded packaging, company-branded welcome screens, kitting, accessories.

Ongoing Managed Mobility Services — Samsung Knox, Apple Business Manager, MDM administration, inventory, lifecycle support.

How we did it:

ConnectUs Helps Restaurant Delivery Companies Deploy Over 80,000 iPads and Samsung Tablets While Reducing Lead Times by Over 80%

Industry: Restaurant Delivery, Food Service, Point-of-Sale and Logistics

The ConnectUs Solutions: Managed Mobility Services • Apple Business Manager • Samsung Knox • Mobile Device Management (MDM) • Device Staging and Configuration • Zero Touch Deployment • 3PL Logistics • Inventory Management • Custom Branding and Kitting

Leading restaurant delivery companies rely on mobile technology to support order management, delivery logistics, customer service, and workforce productivity.

Since 2014, ConnectUs has deployed more than 80,000 mobile devices to restaurant delivery companies — reducing deployment lead times from 10-12 weeks down to 5-7 business days.

Trucking & Fleet Management Corporation

Challenge:

Satisfy Electronic Logging Device (ELD) regulations without consuming in-house resources.

The ConnectUs Solution:​

Provided ELD units pre-configured for use out-of-the-box.

How we did it:

A major trucking and fleet management company needed a turnkey solution to meet ELD requirements without slowing down operations. ConnectUs configured, kitted, packaged and delivered the units which could be deployed immediately to drivers on the road. The company was able to manage costs effectively and precisely by outsourcing this task.

Frequently Asked Questions

How do remote patient monitoring devices improve patient outcomes?

Remote patient monitoring devices enable continuous tracking of vital signs for patients managing chronic conditions like heart disease, diabetes, and high blood pressure. Real-time data alerts healthcare providers to concerning changes before symptoms become emergencies. Studies show RPM reduces hospital readmissions by catching issues early. Patients appreciate the convenience of home monitoring versus frequent doctor’s office visits. This improved communication between patients and care providers supports better treatment adherence and personalized care adjustments based on actual health data rather than periodic checkpoints.

Remote patient monitoring devices enable continuous tracking of vital signs for patients managing chronic conditions like heart disease, diabetes, and high blood pressure. Real-time data alerts healthcare providers to concerning changes before symptoms become emergencies. Studies show RPM reduces hospital readmissions by catching issues early. Patients appreciate the convenience of home monitoring versus frequent doctor’s office visits. This improved communication between patients and care providers supports better treatment adherence and personalized care adjustments based on actual health data rather than periodic checkpoints.

Remote patient monitoring devices enable continuous tracking of vital signs for patients managing chronic conditions like heart disease, diabetes, and high blood pressure. Real-time data alerts healthcare providers to concerning changes before symptoms become emergencies. Studies show RPM reduces hospital readmissions by catching issues early. Patients appreciate the convenience of home monitoring versus frequent doctor’s office visits. This improved communication between patients and care providers supports better treatment adherence and personalized care adjustments based on actual health data rather than periodic checkpoints.

Remote patient monitoring devices enable continuous tracking of vital signs for patients managing chronic conditions like heart disease, diabetes, and high blood pressure. Real-time data alerts healthcare providers to concerning changes before symptoms become emergencies. Studies show RPM reduces hospital readmissions by catching issues early. Patients appreciate the convenience of home monitoring versus frequent doctor’s office visits. This improved communication between patients and care providers supports better treatment adherence and personalized care adjustments based on actual health data rather than periodic checkpoints.

Remote patient monitoring devices enable continuous tracking of vital signs for patients managing chronic conditions like heart disease, diabetes, and high blood pressure. Real-time data alerts healthcare providers to concerning changes before symptoms become emergencies. Studies show RPM reduces hospital readmissions by catching issues early. Patients appreciate the convenience of home monitoring versus frequent doctor’s office visits. This improved communication between patients and care providers supports better treatment adherence and personalized care adjustments based on actual health data rather than periodic checkpoints.

Remote patient monitoring devices enable continuous tracking of vital signs for patients managing chronic conditions like heart disease, diabetes, and high blood pressure. Real-time data alerts healthcare providers to concerning changes before symptoms become emergencies. Studies show RPM reduces hospital readmissions by catching issues early. Patients appreciate the convenience of home monitoring versus frequent doctor’s office visits. This improved communication between patients and care providers supports better treatment adherence and personalized care adjustments based on actual health data rather than periodic checkpoints.

Remote patient monitoring devices enable continuous tracking of vital signs for patients managing chronic conditions like heart disease, diabetes, and high blood pressure. Real-time data alerts healthcare providers to concerning changes before symptoms become emergencies. Studies show RPM reduces hospital readmissions by catching issues early. Patients appreciate the convenience of home monitoring versus frequent doctor’s office visits. This improved communication between patients and care providers supports better treatment adherence and personalized care adjustments based on actual health data rather than periodic checkpoints.

Remote patient monitoring devices enable continuous tracking of vital signs for patients managing chronic conditions like heart disease, diabetes, and high blood pressure. Real-time data alerts healthcare providers to concerning changes before symptoms become emergencies. Studies show RPM reduces hospital readmissions by catching issues early. Patients appreciate the convenience of home monitoring versus frequent doctor’s office visits. This improved communication between patients and care providers supports better treatment adherence and personalized care adjustments based on actual health data rather than periodic checkpoints.

Remote patient monitoring devices enable continuous tracking of vital signs for patients managing chronic conditions like heart disease, diabetes, and high blood pressure. Real-time data alerts healthcare providers to concerning changes before symptoms become emergencies. Studies show RPM reduces hospital readmissions by catching issues early. Patients appreciate the convenience of home monitoring versus frequent doctor’s office visits. This improved communication between patients and care providers supports better treatment adherence and personalized care adjustments based on actual health data rather than periodic checkpoints.

Remote patient monitoring devices enable continuous tracking of vital signs for patients managing chronic conditions like heart disease, diabetes, and high blood pressure. Real-time data alerts healthcare providers to concerning changes before symptoms become emergencies. Studies show RPM reduces hospital readmissions by catching issues early. Patients appreciate the convenience of home monitoring versus frequent doctor’s office visits. This improved communication between patients and care providers supports better treatment adherence and personalized care adjustments based on actual health data rather than periodic checkpoints.