Your single source managed mobility partner

Mobility-as-a-Service (MaaS) for Business

Give your IT team time to move your business forward.

ConnectUs brings device sourcing, configuration, deployment, and ongoing lifecycle services together so your people can focus on growth.

Discuss Your Mobility Program

Illustrative scene of a technician preparing smartphones, tablets, and device kits for deployment
Illustrative image of managed mobility operations, generated with AI.

More IT capacity

Move repetitive device work out of your internal queue.

Faster employee readiness

Coordinate setup, kitting, and shipping before devices reach your team.

Clearer program costs

Scope hardware and services around your operating needs.

One coordinated program

What is Mobility-as-a-Service?

Mobility-as-a-Service (MaaS) for business coordinates mobile devices and lifecycle services through one partner. It can include sourcing, configuration, deployment, management, support, and retirement of the smartphones, tablets, and connected devices your workforce uses.

ConnectUs builds a tailored scope around your existing systems, workforce, and budget. Hardware, services, and available financing options are quoted for your program. Your proposal defines the hardware, services, and commercial terms for your program; a standard monthly bundle is not required.

Every stage connected

Less coordination for your team.
More continuity for your business.

Choose the lifecycle services that address your biggest operational bottlenecks.

01

Source

Select new or certified preowned devices that fit your applications and budget.

02

Prepare

Configure settings, enroll in MDM, load applications, and validate readiness.

03

Deploy

Kit, brand, asset tag, and ship to employees or operating locations.

04

Manage

Coordinate agreed MDM administration and ongoing device workflows.

05

Support

Plan repair, replacement, return, and spare inventory processes.

06

Recover

Coordinate redeployment, refresh, buyback, and device retirement.

Explore managed mobility services, MDM and UEM services, and device sourcing and buyback.

Choose the right operating model

MaaS, managed mobility services, and MDM: what does your business need?

In this context, enterprise Mobility-as-a-Service means managing workforce devices and their lifecycle. It is distinct from transportation services such as journey planning and ride booking.

MaaS: coordinate the program

Bring hardware and selected lifecycle services into an agreed operating model. Start here when purchasing, preparation, support, and replacement processes are fragmented.

MMS: operate the lifecycle

Managed mobility services provide the people and processes for procurement, deployment, administration, and support. Start here when your team needs execution capacity.

MDM and UEM: manage endpoints

MDM and UEM services support enrollment, applications, and device policies. Software management can sit inside a broader program that also handles physical devices and logistics.

These approaches can work together. Device ownership, financing, carrier service, support coverage, and refresh terms should be explicitly defined in your proposal.

Turn a bottleneck into a scoped program

When should you consider a managed mobility partner?

For IT and operations leaders

Consider outside support when configuration queues delay onboarding, replacements require too much coordination, or acquisitions introduce inconsistent device workflows. Identify the work you want to delegate and the systems your team needs to retain.

ConnectUs can coordinate device staging and kitting and service ticketing integrations as part of an agreed scope.

For finance and procurement leaders

Compare the total program cost: hardware, licenses, internal labor, shipping, spare inventory, repairs, and retirement. Separate recurring services from project work and confirm what happens when volumes change.

Ask for a proposal that identifies responsibilities, assumptions, exclusions, and service commitments. A lower device price alone does not describe the cost of keeping employees equipped.

Five questions to ask before selecting a provider

  1. Which tasks will the provider own, and which approvals and security decisions stay with our team?
  2. How will the program work with our devices, MDM platform, carriers, and ticketing systems?
  3. What are the agreed support hours, replacement processes, inventory requirements, and escalation paths?
  4. How are configuration quality, device readiness, and internal staff effort measured?
  5. What costs, contract terms, data handling requirements, and exit processes are included?

See the work behind the service

Experience supporting complex device programs

ConnectUs is a managed mobility services provider founded in 2014 and based in King of Prussia, Pennsylvania. Its published HVAC and plumbing case study describes a device program supporting more than 8,000 field technicians across multiple regions.

The program brings together Microsoft Intune, device staging, logistics, deployment, and inventory management. Read the case study to understand the customer context and scope rather than treating one program’s results as a promise for every business.

Explore the Field Services Case Study

View more customer case studies · Meet ConnectUs

The business case

What does device work cost your team?

Time savings start with your workflow

ConnectUs helps reduce the internal work involved in configuration, deployment, and ongoing device administration. Actual time savings depend on your current workflow, device complexity, deployment volume, automation, and the services you delegate.

Measure staff effort separately from elapsed deployment time. A device may spend time downloading applications without requiring someone to work on it throughout that period.

Automation supports the approach

Microsoft states that Windows Autopilot reduces the time IT spends deploying, managing, and retiring Windows devices. This supports the role of automation in reducing manual effort; it does not establish a savings percentage for ConnectUs customers.

Read Microsoft’s Windows Autopilot overview

A practical way to measure value

Start with the work you want to give back.

01

Baseline

Record the hands-on time spent preparing devices, handling tickets, and coordinating logistics.

02

Delegate

Agree which tasks ConnectUs owns and which responsibilities stay with your team.

03

Compare

Measure the internal effort remaining after the new workflow is in place.

04

Improve

Review device readiness, staff hours, replacement turnaround, and service costs.

Common questions

Build the program around your business.

How is MaaS different from MDM?

MDM is the technology used to enroll devices, apply policies, and manage applications. MaaS is a broader service approach that can include procurement, physical preparation, logistics, support, and retirement. MDM can be part of that program.

How does MaaS relate to managed mobility services?

Managed mobility services provide the operational capabilities behind a coordinated mobility program. ConnectUs uses those capabilities to build your agreed service scope across the device lifecycle.

Do we need to outsource everything?

No. Start with the tasks that consume the most time or create the most friction. Your program can cover selected services or a broader lifecycle scope.

Is a fixed monthly bundle required?

No. ConnectUs scopes hardware and services to your requirements. Pricing, financing availability, service commitments, and contract terms are defined in your proposal.

How much configuration time will we save?

There is no single configuration time or savings figure that applies to every device program. Applications, enrollment requirements, peripherals, security settings, and existing automation affect the work involved. We assess your process and identify which tasks can move out of your team’s queue.

Scale your business. Simplify your mobility.

What could your team accomplish
with less device work?

Tell us your device count, upcoming deployment needs, and the task creating the biggest bottleneck. Let’s identify where a tailored mobility program can free internal capacity and improve device readiness.

Discuss Your Mobility Program

Plan your mobility program with practical evidence

Compare costs, evaluate providers and explore implementation examples before defining your scope.