Industry: HVAC Services and Field Services
The ConnectUs Solutions: Managed Mobility Services • Mobile Device Management (MDM) • Microsoft Intune • Device Staging and Configuration • 3PL Logistics • Zero Touch Deployment • Inventory Management
A billion-dollar HVAC and plumbing organization needed to modernize and scale its mobile device deployment strategy to support over 8,000 field technicians operating across multiple regions and acquisition growth.
Internal IT teams were overwhelmed by manual device provisioning, peak-season inventory fluctuations, and deployment bottlenecks causing extended technician downtime and delayed field operations.
ConnectUs implemented a fully managed mobility solution that streamlined procurement, mobile device management, staging, logistics, and support — enabling the organization to rapidly scale operations without increasing IT headcount.
Zero-Touch Deployment Automation — ConnectUs integrated directly with the customer's SolarWinds ticketing system to automate request-to-ship workflows.
Custom MDM Configuration — Tailored MDM configurations aligned to HVAC field service workflows. Devices arrived fully enrolled, configured, secured, and ready for immediate technician use.
End-to-End Mobility Lifecycle Management — Sourcing, warehousing, staging, kitting, outbound/reverse logistics, direct-to-technician shipping, and ongoing support.
ConnectUs helps enterprise organizations simplify mobile device deployments, reduce IT workload, and scale mobility operations with fully managed lifecycle services. From procurement and MDM configuration to logistics and end-user support, ConnectUs delivers enterprise mobility solutions designed for speed, scalability, and operational efficiency.
We configured each health monitoring device to seamlessly connect with up to six different Bluetooth medical peripherals, including blood pressure monitors, digital stethoscopes, weight scales, glucose meters, pulse oximeters, and thermometers. All devices were tested and validated to ensure stable data transmission and accurate readings.
Every Android device was locked into a secure single-app environment, giving patients access only to the client’s telehealth application. This prevented misuse, reduced support issues, and ensured full compliance with healthcare security standards.
We paired diabetes monitoring devices directly with Android tablets and phones, enabling automatic data capture and real-time synchronization with the client’s care platform — without manual input from patients.
We implemented electronic visit verification to confirm caregiver visits and remote check-ins, helping the client meet payer and regulatory requirements while improving care transparency.
We enabled secure treatment logs and activity tracking so clinicians could monitor patient engagement, medication adherence, and care outcomes in one centralized system.
