Restaurant Delivery Mobility Case Study

ConnectUs Helps Restaurant Delivery Companies Deploy Over 80,000 iPads and Samsung Tablets While Reducing Lead Times by Over 80%

Industry: Restaurant Delivery, Food Service, Point-of-Sale and Logistics

The ConnectUs Solutions: Managed Mobility Services • Apple Business Manager • Samsung Knox • Mobile Device Management (MDM) • Device Staging and Configuration • Zero Touch Deployment • 3PL Logistics • Inventory Management • Custom Branding and Kitting

Leading restaurant delivery companies rely on mobile technology to support order management, delivery logistics, customer service, and workforce productivity.

Since 2014, ConnectUs has deployed more than 80,000 mobile devices to restaurant delivery companies — reducing deployment lead times from 10-12 weeks down to 5-7 business days.

Challenge:

Extended Device Procurement Delays — Lead times of up to 3 months delaying onboarding.
Manual Device Configuration Burden — Lacked internal resources for at-scale configuration and MDM.
Need for Scalable Deployment Infrastructure — Supporting Apple and Android ecosystems with custom branding.

Solution:

Rapid Device Procurement and Fulfillment — Apple iPad 7.9" and 9.7" models, Samsung 8" and 10" tablets, WiFi and cellular. Orders up to 5,000 devices fulfilled in 5-7 business days.

End-User-Ready Device Configuration — Fully staged, MDM enrolled, preloaded apps, tested.

Custom Branding and Kitting — Custom branded packaging, company-branded welcome screens, kitting, accessories.

Ongoing Managed Mobility Services — Samsung Knox, Apple Business Manager, MDM administration, inventory, lifecycle support.

How we did it:

Successfully Deployed Over 80,000 Mobile Devices
Reduced Device Lead Times by More Than 80% — From 10-12 weeks to 5-7 business days
Improved Operational Efficiency
Enhanced Customer and Workforce Experience
Enabled Scalable Growth

Why Restaurant Delivery & Point-of-Sale Organizations Choose ConnectUs

ConnectUs helps restaurant delivery, logistics, and enterprise organizations streamline large-scale mobile technology deployments through fully managed mobility services designed for speed, scalability, and operational efficiency.

Multi-Peripheral Device Configuration

We configured each health monitoring device to seamlessly connect with up to six different Bluetooth medical peripherals, including blood pressure monitors, digital stethoscopes, weight scales, glucose meters, pulse oximeters, and thermometers. All devices were tested and validated to ensure stable data transmission and accurate readings.

Android Kiosk Mode & App Lockdown

Every Android device was locked into a secure single-app environment, giving patients access only to the client’s telehealth application. This prevented misuse, reduced support issues, and ensured full compliance with healthcare security standards.

Diabetes Monitor Pairing & Data Sync

We paired diabetes monitoring devices directly with Android tablets and phones, enabling automatic data capture and real-time synchronization with the client’s care platform — without manual input from patients.

Electronic Visit Verification (EVV)

We implemented electronic visit verification to confirm caregiver visits and remote check-ins, helping the client meet payer and regulatory requirements while improving care transparency.

Treatment Logs & Care Tracking

We enabled secure treatment logs and activity tracking so clinicians could monitor patient engagement, medication adherence, and care outcomes in one centralized system.

Date

September 25, 2025

Next Case Study

National Trucking Company — ELD

Challenge:

Device Supply Shortages — Tier 1 carrier inventory shortages prevented consistent tablet delivery.
ELD Compliance Requirements — Federal regulations required approved mobile technology.
Lack of End-to-End Mobility Support — Needed sourcing, staging, kitting, connectivity, MDM, security, lifecycle management.

The ConnectUs Solution:

Rapid Device Procurement and Deployment — Rugged Samsung 8" tablets, optimized for fleet tracking and ELD workflows.

ScaleFusion MDM and Kiosk Mode Security — Secure device administration, centralized endpoint management, GPS visibility, restricted application access.

End-User-Ready Fleet Device Kitting — Tablet configuration, protective cases, vehicle mounting, mobile connectivity, application provisioning.

Ongoing Managed Mobility Services — Cellular data plans, device inventory, MDM administration, usage monitoring, overages prevention.

How we did it:

Industry: HVAC Services and Field Services

The ConnectUs Solutions: Managed Mobility Services • Mobile Device Management (MDM) • Microsoft Intune • Device Staging and Configuration • 3PL Logistics • Zero Touch Deployment • Inventory Management

A billion-dollar HVAC and plumbing organization needed to modernize and scale its mobile device deployment strategy to support over 8,000 field technicians operating across multiple regions and acquisition growth.

Internal IT teams were overwhelmed by manual device provisioning, peak-season inventory fluctuations, and deployment bottlenecks causing extended technician downtime and delayed field operations.

ConnectUs implemented a fully managed mobility solution that streamlined procurement, mobile device management, staging, logistics, and support — enabling the organization to rapidly scale operations without increasing IT headcount.