ConnectUs | Customer Story

Hospital device refresh Case Study

See the original operational problem, the mobility implementation and the evidence available from an anonymized customer program.

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Hospital device refresh Case Study: illustrative enterprise device workflow
Illustrative image. Not a customer or ConnectUs facility photograph.

The original problem

A hospital organization needed to refresh clinical smartphones without shifting the full staging and fulfillment burden onto internal teams.

What changed

The program combined device sourcing with Apple Business Manager enrollment, SIM preparation, labeling, accessory coordination and organized fulfillment for clinical deployment.

The operating workflow

1. DefineAgree on users, apps, ownership and acceptance criteria.
2. PrepareProcure, enroll, configure, label and kit devices.
3. DeployValidate the pilot and release controlled rollout waves.
4. SustainSupport, replace, recover and report on the fleet.

Reported outcome

Project evidence

The supplied case study reports 47% lower device spending compared with the new device alternative evaluated for that project.

The underlying quote comparison, measurement dates and unit level cost model are not included in the supplied summary. This is a project result, not a standard discount.

What this means for your business

Start with the operational bottleneck rather than a headline percentage. Establish your baseline, define the work ConnectUs would own and validate the proposed process through a representative pilot.

  • Confirm device and application requirements.
  • Record the current setup, support and replacement workflow.
  • Agree on acceptance criteria, a reporting period and service responsibilities.

Use the provider evaluation checklist or build your own cost comparison.

Evidence and confidentiality

Source: a ConnectUs supplied customer case study. Customer identity, exact footprint and other identifying details are withheld. Results are reported project outcomes, not independently audited findings or guarantees. No endorsement is implied. Additional evidence can be discussed only where customer agreements permit.

Build a plan around your operation

Tell us your device count, locations, applications and the bottleneck you need to remove. ConnectUs can help define the right scope, an implementation plan and a tailored quote. Device, connectivity and service pricing depend on your requirements; no bundled monthly price is assumed.

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