Managed Mobility Services Pricing

Managed mobility services pricing should reflect the devices, deployment work and ongoing support included in your scope. Use this guide to compare procurement, enrollment, staging, logistics, repair and refresh costs consistently. ConnectUs supports brand new and certified preowned devices and provides a scoped quote for your requirements.

Define what the quote includes

Begin with device count, locations, applications and the work your internal team needs help completing. Separate the initial deployment from recurring support and eventual refresh. A quote is easier to assess when the activities, responsibilities and assumptions are explicit.

ConnectUs provides procurement, staging, kitting, MDM enrollment, logistics, break-fix, refresh, IT asset disposition and buyback. Confirm the services included in your proposal rather than assuming every activity is bundled.

Compare the same cost categories

Devices and accessories

Use the actual quoted models, quantities and condition. Compare brand new and certified preowned options against the same business requirements. Include accessories and confirm warranty terms and device eligibility.

Enrollment, staging and deployment

Account for the work needed to prepare each device: enrollment, configuration, kitting, packaging and delivery. Record which tasks remain with your team and which are included in the provider scope.

Ongoing service and refresh

Include connectivity, software licenses, shipping, repairs, replacement administration and provider fees where applicable. Plan for refresh and device recovery. Treat any buyback valuation as an input to confirm, not guaranteed future income.

Use your own operating costs

Compare your current process with the proposed operating model over the same period. Use payroll cost records, deployment timings, ticket history and invoices. Count each activity once and keep setup labor separate from ongoing support.

Annual setup hours = annual deployments multiplied by setup minutes, divided by 60. Add ongoing annual support hours and multiply the total by your loaded labor rate. Then add the relevant nonlabor costs for each scenario.

Keep one time transition costs separate. Apply the same accounting treatment to hardware in both scenarios. Capacity returned to your IT team is not automatically a payroll saving.

The Mobility Cost Assessment lets you enter current and proposed costs. Its starting inputs are illustrative, not benchmarks. It does not establish a service price or guaranteed return.

Put certified preowned savings in context

ConnectUs reports average savings of $150 per certified preowned device across its offering. Use that figure as companywide context. Do not apply it automatically to every laptop, tablet, phone or proposed order.

For your business case, use the actual quoted difference between comparable brand new and certified preowned options. Confirm condition, warranty, configuration, availability and enrollment requirements before deciding.

Explore certified preowned devices and enterprise device procurement.

Questions to resolve before comparing providers

  • Which devices, locations and users are covered?
  • Which deployment and ongoing tasks remain with internal IT?
  • Are software, connectivity, shipping and accessories included?
  • What support hours, response targets and repair terms apply?
  • Who approves device policies, data handling and remote actions?
  • What changes the price as device counts or locations change?
  • How will transition, refresh and device returns be handled?

Ask each provider to answer against the same scope. ConnectUs brings lifecycle services together under the positioning: One Vendor. One Invoice. Complete Mobility Lifecycle Management.

Pricing questions

Is there a universal price per device?

This guide does not publish a universal service rate. Request a quote that identifies the devices, activities, quantities and responsibilities included.

Will outsourcing always cost less?

No cost outcome should be assumed. Compare actual provider fees with your current costs and the work retained by your team. Include transition costs and evaluate service requirements alongside the financial comparison.

Can I compare only the hardware price?

Hardware price alone leaves out enrollment, staging, kitting, delivery, support and refresh work. Compare the same lifecycle scope to understand the proposed operating model.

What should I send for a quote?

Share device quantities, preferred models, new or certified preowned preference, applications, MDM platform, locations, rollout dates and the services you want included.