Tag Archive for: #samsung

SAMSUNG SMARTPHONE SOLUTION

Delivering 1000s of End of Life Devices for Customized Samsung Smartphone Solution

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Samsung Note 5 Verizon - Scanning Devices
Samsung Smartphone – Solution

KEY INSIGHTS

A leading provider of hand held license plate scanning and ticketing devices turned to ConnectUs to procure thousands of out of production Samsung Note smartphones. Now, the Company provides seamless product delivery at a substantial cost reduction.

  • Recommended by Samsung directly and worked in conjunction with Verizon Wireless Business Group to support connectivity.
  • Procured 1000s of end of life certified pre-owned devices no longer being manufactured
  • Initial order turned around in 10 days
  • Realized overall savings of $300+ per device
  • Uninterrupted supply chain for 3 years running

SITUATION

Hand held computer supplier unsatisfied by phablet provider

Since 1978, with over a million devices in the field, the Company designs and manufactures customizable, rugged mobile, industrial, handheld computers for a wide variety of applications. One of their main products is a handheld license plate scanning and traffic/parking ticketing computer used by local government and law enforcement agencies.

The devices the Company required were Samsung Note android smartphones which are outfitted into a proprietary sled. The previous vendor was not able to fill the device orders reliably, and quality was also an issue. This led to product delivery delays and end customer dissatisfaction.

OBJECTIVE

Find a reliable provider of hard to find devices

Given the problems with their previous device provider, the Company consulted directly with Samsung about potential solutions for hardware requirements. Samsung recommended ConnectUs due to our proven track record of delivering hard to find, high quality, out of production devices.  

APPROACH

Transition over to ConnectUs and ramp up device delivery

The Company decided to start with one initial order from ConnectUs of over 1000 Samsung Note 3 phablets. These would later be paired with the Company’s proprietary peripheral sled. This first order was delivered in 10 business days, and the device quality was like-new. 

Based on this initial success the collaboration continued, and the devices eventually evolved into Samsung Note 5 phablets. Overall, thousands of discontinued models have been delivered.

Samsung Note Smarthpone - Ticketing Peripheral

RESULTS

Streamlined, reliable device delivery and substantial savings for the long haul

As the Company’s proprietary scanning peripheral was built specific to the form factor of the device, out of production hardware was their only choice. However, device quality and reliable deliverability were core issues left unsatisfied by the previous vendor. 

For three years running now, the Company continues to choose ConnectUs as their go-to device provider. ConnectUs delivers certified pre-owned devices at a fraction of the cost that look and work like brand new.  

ConnectUs also manages the Company inventory, and shipping occurs on demand. All the devices are asset tagged by ConnectUs specific to the Company requirements. On top of the much improved quality and service, the average savings per device has been over $300. Thanks to this mutually beneficial relationship, several thousand models have been shipped successfully enabling the Company to grow as a sector leader.

 

Samsung Polling Software

Enabling Election Polling Company to Collect Data Faster at the Edge

KEY INSIGHTS

For the 2016 Presidential election cycle, a large polling company implemented Samsung tablets and LG GPads outfitted by ConnectUs. This enabled the company to implement highly efficient and secure polling capability with near real time results.

  • Quick device turn around time beating the deadline
  • Savings of $150 per device compared to purchasing from the carrier
  • Devices locked down in Kiosk mode for secure use 
  • Tablets configured and shipped on demand to end users

SITUATION

Polling company seeking to modernize and improve performance

It wasn’t long ago that polling companies would go door-to-door using paper based clipboards to record polling data. In fact, many companies continue this practice to this day. The results are then sent back to a central database for manual processing which can take weeks.

For the 2016 Presidential campaign, a large polling company wanted to modernize it’s polling capability by making it fully digital and online. The company leadership concluded that handheld devices – dedicated strictly to polling – was the ideal strategy. 

Samsung Tablet Signature Verification Election Polling
Samsung Tablet Signature Verification Election Polling

OBJECTIVE

Locate & configure thousands of tablets quickly and affordably

Although the polling company knew that tablets made sense for their needs, the challenge was to procure thousands devices and configure them for polling initiatives. Also, the tablets had to be shipped to dozens of locations across the US. 

Security was also of central importance to avoid poll result manipulation, which made device protection and monitoring essential. Finally, the entire device fleet had to be outfitted and delivered quickly at a reasonable per device price.  

APPROACH

Engage with a custom device provider that could configure, kit, and ship fast

The polling firm began its search for a customized hand held device provider. ConnectUs was referred by a previous satisfied client to the polling company. 

After reviewing the requirements of the company campaign, it was decided that the best devices would be Samsung tablets and LG GPads. Once the specifications were defined, ConnectUs was able to procure, configure, kit, and ship nearly 8,000 devices before the set deadline.

RESULTS

Streamlined national polling capability at a lower cost

ConnectUs met and exceeded the polling company’s requirements — not only delivering ahead of schedule, but also coordinating the logistics management to dozens of locations nationwide by shipping on demand to the end users. Plus, a savings of $150 per device was realized compared to purchasing direct from carrier. 

The devices were configured with the required polling settings and applications and were fully kitted according to client’s spec. Security was implemented by locking down each device in Kiosk mode so they could only be used within the polling application. ConnectUs also monitored data activity through a Mobile Device Management tool to prevent unauthorized users from gaining device access.

Image result for election polling tablet

The end result was hyper efficient and accurate polling data which could be analyzed in real time at a distance. For the 2020 primaries, ConnectUs continued to support the company establishing its place as an innovative leader in the US polling industry.