Professional Services

ConnectUs is single source for complete Managed Mobility Services (MMS). We provide the ability to outsource any or all parts of managing your mobile strategy so you can focus on core missions and growth instead.

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Managed Mobility Services

How complex is your mobile ecosystem? How many users, devices, vendors, and contracts are you juggling at once? With mobile management services you bring order to your mobility solutions while reducing costs and mitigating risks. ConnectUs is your single source service partner.

Customized Fulfillment Services

Let us take care of device staging, kitting, and provisioning to enable IT to focus on core business tasks. Devices arrive ready out-of-the-box.

Inventory Management & Warehousing

Our inventory accuracy rates exceed best-in-class and are a reflection on our processes and quality control. Let us store and manage your inventory. We can take all deployment requirements off of your hands and provide on demand shipping & logistics support.

Help Desk Support

Take help desk issues off your to-do list. We establish ways to manage, organize, automate, respond to, and report on customer questions or issues while you remain customer centric.

Advanced Replacement

Expedite hardware replacement for your mission critical devices. Make sure your in-store kiosks, POS terminals, mobile devices, and tablets are available on demand.

Day 2 Support

Single source support including Level 1 (collect customer requests and data), Level 2 (in depth troubleshooting), Level 3 Support (Subject Matter Expert – Engineering and OEM)
Customer Success Manager focused on client delivery
MDM environment implementation and administration
(Existing client MDM environment support is available)
Device warranty support
OEM or carrier escalation
Multimodal support including 1-800 number, e-mail support box and self-service request tool

Managed Mobility Services enable you to focus on your business and your customers.

From strategic consulting to taking care of everyday tasks, ConnectUs makes procurement, deployment, telecom expense management, and technical support easier.

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Remote WiFi Connectivity Devices for Top 3 K-12 Schools Nationwide During COVID-19

5G For Business, Case Studies, Industry, Professional Services

KEY INSIGHTS During the peak of the Covid-19 crisis, hundreds of K-12 schools and universities required remote WiFi connectivity to facilitate online learning. In response, ConnectUs was able to quickly deploy over 340,000 hotspot devices…

Professional Services

Managed Mobility Services

Customized Fulfillment Services

Inventory Management & Warehousing

Help Desk Support

Advanced Replacement

Day 2 Support

Managed Mobility Services enable you to focus on your business and your customers.

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Remote WiFi Connectivity Devices for Top 3 K-12 Schools Nationwide During COVID-19

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